This Fulfillment Policy outlines our policies regarding refunds, delivery, and returns for latentgen.com and related services. By using our services, you agree to the terms outlined in this policy.

Refund Policy

We offer a no-questions-asked refund policy for our customers under the following conditions:

• Refunds are only available for non-promotional purchased credits.
• We do not refund used credits, as these incur GPU processing time costs that have already been spent.
• Promotional or gift credits are not refundable.

To request a refund, please contact our support team via @BECDA_SupportBot on Telegram or [email protected]

Delivery Policy

Our delivery policy for digital wallet credits is as follows:

• Wallet credits are delivered to the Telegram user immediately after purchase.
• In some cases, users may experience a short delay of up to 2 minutes for the deposit to be credited to their account.
• Delivery occurs automatically and does not require any action from the user.
• Our products are digital credits used within our network of bots and are not physical items.

If you experience any issues with the delivery of your credits, please contact our support team via @BECDA_SupportBot on Telegram.

Return Policy

As our products are digital in nature, we do not have a physical return policy. However:

• Unused, purchased credits can be refunded as per our Refund Policy.
• Used credits cannot be returned or refunded due to the associated processing costs.
• Promotional or gift credits cannot be returned or refunded.